Shipping Policy
Olle Gardens is committed to ensuring a smooth and timely shipping experience for all of our customers. Thus, we proudly offer FREE shipping within the continental United States. We do not ship to Alaska, Hawaii, or Puerto Rico.
Same Day Shipping for items in stock. If an order is received by 3 PM PST time, we will ship out on the same day.
For pre-ordered or back-ordered items
If your item(s) have been pre-ordered or if we are temporarily out of stock, your item(s) will be placed on back-order. We will notify you of your future ship date.
Shipping Times
Once your order has been processed and shipped, it will be delivered via FedEx, UPS or other carriers. Estimated shipping time is 3 - 8 business days depending on the destination.
The map below shows the estimated times according to states.
Please Note:
- Order Processing times are 1-3 business days.
- The shipping times listed are estimates and are subject to processing times of UPS and/or other carriers.
- We cannot guarantee the exact delivery date or time due to possible unforeseen circumstances such as inclement weather or delivery carrier delays.
Tracking your order
We will provide you with a tracking number via email or text message within 48 hours.
It is the responsibility of the purchaser to make sure that the shipping address entered is correct. We will do our best to speed up processing and shipping time, so there is always a small window to correct an incorrect shipping address. Please contact us immediately at 1-833-655-3872 if you believe you have provided an incorrect shipping address.